New 24-Hour Hotline Launched To Help Children, The Elderly & Disabled

Rachada Dhnadirek - Deputy Government Spokeswoman

The Social Development and Human Security Ministry has launched a new 24-hour 1300 hotline to provide help for children, the elderly and the disabled affected by the COVID-19 outbreak, even if they are not infected by the virus themselves.

Yesterday, the government deputy spokeswoman Rachada Dhnadirek said the minister of the department, Juti Krairiksh, had ordered the service be set up as a means to provide advice and direct assistance to those whose carers were temporarily laid low by the virus and unable to provide their usual support.

For instance, families with younger children they were unable to look after at the moment would be able to place their offspring at the Rajvithi Home for Girls in Bangkok and Pak Kret Home for Boys in Nonthaburi or Prachabodi Institute in Pathum Thani temporarily if they wished.

The elderly and disabled would be able to stay at the Din Daeng shelter for travellers in Bangkok, the training centre for the elderly in Bang Lamung, Chon Buri or the Vocational Rehabilitation Centre for People with Disabilities in Phra Pradaeng, Samut Prakan, Ms Dhnadirek said.

Additionally, those in these vulnerable groups would also be able to use the service to hasten their admission to hospital for treatment should they fall ill with COVID-19 as the ministry would coordinate with the Bangkok Metropolitan Administration and Public Health Ministry to streamline the process for them.